Help & support
Everything you want to know, in plain words
A clear starting point for your questions about learning, boards and exams, family accounts and accessibility. Find an answer, follow a useful next step—or ask us for help.
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29 questions · 7 topics
Getting started
Find your first idea, lesson and learning path.
What is EveryAgeLearn?
EveryAgeLearn helps you turn a subject or exam goal into small, connected concepts. Explore the idea, follow an example, try a question and revisit what needs another look. School and exam pathways help you find a useful starting point instead of learning from an unconnected pile of chapters.
What is free, and what needs the trial?
You can browse public boards, classes, subjects, exam pathways and sample lessons without signing in. Personalised learning, saved progress and account features depend on your access. New eligible accounts start with a 30-day trial; check the plan and access details shown in your account before choosing paid access.
What happens after I sign up?
Choose who is learning and the school or exam path you want to follow. Your account helps organise learning around that choice and remember your progress. If you are a parent, create an age-appropriate learner profile when your account has family access. You can begin with one concept and build from there.
How do I start learning?
Start with the board and class you follow, or the exam you are preparing for. Open a subject, explore its chapters and select a concept. If you would like to see the learning flow first, try a public sample lesson; sign in when you are ready to use your account's available learning and progress features.
Can I browse without signing in?
Yes. The public discovery pages and sample lessons are open without an account. Browsing helps you check whether a pathway and teaching style suit you. Saving your own progress and using personalised account features requires sign-in and the relevant access.
Parents and guardians
Help your child learn with the right context and support.
Can I create profiles for more than one child?
Parent accounts with active family access can create separate child profiles, up to the current account limit. Each profile keeps its own learning details and progress, so children do not share one learning history. Check your account's family access before adding another profile, or ask support which option fits your family.
Can a learner switch between profiles?
A parent can open a child's learning space from the family account. Returning to the parent account requires a password check; accounts created only with Google may need to sign in again. Use the account's own profile controls, and contact support if you cannot return to the correct profile.
How does the dashboard adapt?
The dashboard shows the selected learner's own activity and progress for their current learning path. Parents can view each managed child's accuracy and recorded answer time separately; focused suggestions need enough recorded answers. Keep the learner's class, board or exam goal accurate. An age range is a guide, not a reason to switch the curriculum your child actually follows.
Is my child's data safe and private?
The privacy policy explains what learner information is used, how parent-managed profiles work and how to request access, correction or deletion. No online service can promise absolute security. Avoid sharing passwords or unnecessary personal details in support messages, and use the privacy contact for data-specific questions.
School learning
Match your curriculum, class and subject before you begin.
Which boards and classes are supported?
The public catalogue includes CBSE, ICSE, Cambridge stages and the IB Diploma Programme, with the available subjects shown inside each path. Coverage differs by board and stage. Choose the exact class or programme you follow; a similarly aged learner in another curriculum may study a different sequence.
How do I choose a subject?
For a curriculum-specific route, open your board, choose your class or stage, then pick an available subject. Subject overview pages explain why the subject matters and what you can explore. Keep board and class context when opening chapters so you do not mix material from different stages.
Is the syllabus content versioned?
Catalogue pages show source, version or academic-cycle details where that mapping is provided. Use those labels to understand the path you are viewing, and check the current official board guidance with your school for assessment requirements. Explanations are learning support, not a replacement for an official syllabus notice.
Can schools get group access or a demo?
Schools can contact the team to discuss their classes, curriculum, learner needs and a demonstration. Group arrangements are discussed with the school rather than activated from this page. Include your school name, the classes you want to support and the learning needs you would like to explore.
Exam preparation
Find the right stage and practise with a clear purpose.
Which exam families are supported?
The exam catalogue includes pathways such as JEE, NEET, UPSC, SSC, Railway, banking, CUET and CAT, alongside other listed targets. Open your exam to see the stages, subjects and topics currently mapped. A listed pathway does not mean every topic has the same depth of learning material.
How do stages and subjects appear?
An exam pathway separates stages where the catalogue provides them, then connects each stage to its subjects and topics. Start with the stage you plan to take rather than studying an unrelated set of questions. Always confirm current eligibility, dates and the official assessment pattern with the exam authority.
Can I practise by topic?
Signed-in practice offers topic, subject and mixed sets for your current learning path where available. Ready counts and preparation status are shown; a full set is complete only after every question in its target is submitted and graded. Submitted answers are saved so you can resume, but an unsubmitted choice or draft is not saved. Practice has no forced countdown. Review explanations and mistakes, then use accuracy and recorded answer-time insights when enough answers are available. Public sample questions stay in your browser tab and do not save account progress.
Are the questions real exam style?
Public samples illustrate a topic and the reasoning behind an answer; they are not presented as a complete official past-paper bank. Check the source and label of any question you use. A worked explanation supports understanding, but marks and grading rules must be checked against the exam authority's current scheme.
AI and learning
See what learning support does—and where to check a source.
Where does the syllabus and exam content come from?
The discovery catalogue organises board and exam pathways with source and version information where provided. Lessons and examples explain the ideas behind that structure. Do not assume every explanation or practice question is an official board publication; consult the named source and current official guidance for syllabus or assessment decisions.
What does the AI do here?
AI can support explanations, examples and practice around the concept and learning context you choose. It is a learning aid, not an infallible authority: generated explanations can contain mistakes. If an answer seems unclear or conflicts with your class material, check it with a trusted source or teacher and send the team the page and question.
Is it just a chatbot bolted on?
The learning path starts with a subject, chapter or concept, so you do not have to invent a prompt to find a starting point. Written explanations, examples and practice help organise the learning around that idea. Available tools and formats vary by content and access; use the public previews to see the teaching approach first.
Does it teach real understanding, not just memorising?
The approach is to understand an idea, see it in an example, practise it and revisit what still feels difficult. Try explaining the idea in your own words or applying it to a new situation: those are useful checks that go beyond remembering a final answer. Progress depends on practice and support, not a guaranteed result.
Accessibility
Choose a usable format and tell us about a barrier.
Is voice narration available?
Recorded narration is available when a lesson package includes audio, including supported Class 1–3 story lessons. Story audio may start automatically when your browser or device allows it; use the lesson's available playback controls. Other content may use text and visuals instead. The public resources page shows a written narration example, not a recorded player for every concept.
Does the site work on mobile and low bandwidth?
Public pages adapt to smaller screens and use appropriately sized images. Written content lets you browse without relying on audio, but your connection still affects loading. You still need an internet connection; these pages do not provide downloaded, offline lessons. If a page is difficult to use on your device, tell support what happened.
Can learners use visual or audio support?
Learning formats can include written explanations, examples, diagrams and, for supported content, recorded narration. Choose the formats available in the lesson rather than assuming all media exist for every topic. Public previews demonstrate the idea in different ways and keep the essential explanation available as text.
What accessibility features are available?
This FAQ provides keyboard-operable answers, visible focus, labelled search and layouts that reflow on smaller screens. The wider service is still developing and has not completed an independent accessibility audit. Read the accessibility statement for goals and known limitations, and share the page address and assistive technology if you encounter a barrier.
Account and support
Sign in, get useful help or manage your information.
How do I sign up or log in?
Choose Start Learning to create an account, or Log In to return to an existing account. Use the same sign-in method you used before so you reach the right account. Parents manage eligible child profiles through the family account. If sign-in fails, contact support rather than sharing your password or verification code.
How do I give feedback or request help?
Email [email protected] or use the contact page to find the right team. Tell us the page address, what you tried, what happened and your device or browser. For an account issue, write from your registered email address. Do not include passwords, verification codes or sensitive learner details.
Can I delete my account?
Yes. The account-deletion page explains how to request deletion of an account or an individual learner profile. Your identity and, for a child profile, your authority may need to be verified. Deletion is permanent once completed, and limited records may be retained where legally required; read the process before you submit a request.
Where can I get technical support?
Use [email protected] for problems with login, loading, lessons or practice. A screenshot of the error can help if it does not reveal private information. Include the page and steps that reproduce the problem, and mention any device or accessibility setting involved. For billing or privacy requests, the contact page lists the right team.

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